The fastest and most efficient way to get information for:
sales • support • order status
is to email us at

If you have triggered an alarm and don't have a key, there is NOTHING we can do immediately.
See instructions on right.

North American Sales & Service
Toll Free Phone: +1 888 288 7078
Toll Free Fax: +1 888 819 7756

We operate during regular business hours - Eastern (New York) Time Zone
World Sales, Service, & Corporate Office
Phone: +1 905 597 2068

Sonic Shock Corporation

6 Green Ash Crescent
Richmond Hill, Ontario L4B 3R9

1. If you have triggered an alarm and don't have the key, THERE IS NOTHING WE CAN DO. There are no secret back doors to this device. The siren will exhaust the battery after about 24 hours. If you are in a commercial location, contact Security for that location.

2. If you can't find the key, but bought the alarm directly from us, then please contact us – ideally by email – to make arrangements to send new keys.

3. If you purchased from a distributor, you should FIRST ask your distributor for assistance.

4. If you don't know from where you purchased the alarm, please contact us by EMAIL ONLY, and we will try to assist you based on whatever information you can provide.